GW & Wade, LLC and GW & Wade Asset Management Company, LLC have developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us
If after a significant business disruption you cannot contact us as you usually do at (781) 239-1188, or via email, you should go to our website at www.gwwade.com, for instructions on how to reach us. If you cannot access us through either of those means, you should contact our clearing firm, National Financial Services, LLC at (800) 801-9942 or visit www.nationalfinancial.com for instructions on how it may assist you in gaining access to your funds.
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, National Financial Services, LLC, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that it has developed plans designed to account for business interruptions of various lengths and scope. These plans include the ability to recover critical functions according to their time criticality.
Varying Disruptions
Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within the same business day. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area and expect to recover and resume business within the same business day. In this situation, GW & Wade, LLC and GW & Wade Asset Management Company, LLC may depend heavily on our clearing firm, National Financial Services, LLC and its business continuity planning. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our website, www.gwwade.com or through a voicemail message on our company phone line at (781) 239-1188, with instructions on how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.
For More Information
If you have questions about our business continuity planning, you can contact us at (781) 239-1188. Please note that GW & Wade, LLC and GW & Wade Asset Management Company, LLC’s Business Continuity Plan is subject to modification and is updated at least annually. Updated plans can be obtained by requesting a written copy of the plan by mail or by going to www.gwwade.com.